What Is Soft Skills Training?
To land a job, you’d have to be technically inclined and technically skilled, however, have you come to realize that it’s your soft skill, which made it possible for you to retain that juicy job?
Where hard skills are those technical and tangible skills that are easily demonstrated by an employee, based on his or her professional qualifications and experiences, soft skills, on the other hand, are specific traits and attributes, which an employer sought from an employee or candidate.
You’re permitted to refer to soft skills as professional skills or transferable skills. Teamwork, problem solving and communication are typical examples of soft skills.
Why soft skills?
Soft skills are those qualities that make an ideal candidate different from an adequate or regular candidate. In a perfectly competitive market, the criterion for recruitment doesn’t stop at technical ability and know-how.
In a graduate scheme or job interview, what the employers look out for in candidates are leadership instincts, now it’s impossible to become a leader or act like one if you don’t possess some soft skills.
Harvard University tried to evaluate the productivity and turnout of soft skills training, they randomly selected women laborers, trained them on several soft skills, such as self-motivation, problem-solving and so on.
Harvard University took this measure to see if the soft skills training will produce real metric results, such as retention or productivity; the results showed a mind-boggling 256 percentage returns on investment.
Let’s look at an instructive example of how a soft skill can help a medical doctor in performing his duties, by norms and standards; a medical doctor is expected to have extensive training on hard skills, such as diagnosing an illness or disease, prescribing treatments for different sicknesses and so on.
Imagine a doctor who’s good at administering drugs, diagnosis and the likes but doesn’t have any emotional intelligence, approachability, confidentiality or trustworthiness. Such a doctor would not be placed in high regards by the patient and staffs alike.
Though a salesperson can have unmatchable knowledge of the market that he specializes in, have it in mind that if this salesperson doesn’t have soft skills such as negotiation and interpersonal skills, he will be unable to seal major deals and it’ll be difficult for him to retain clients.
Why employers should invest in soft skills training?
It’s pertinent for employers to place value on soft skills, and engage their employees in various soft skills training and courses; soft skills enable an employee to thrive and function properly in the organization.
A healthy and productive work environment depends solidly on the soft skills of the employees, after all, isn’t a workplace an interpersonal space where relationships are fostered and built? Occasionally, conflicts will ensue in the workplace, its soft skills such as mutual understanding that comes into play and makes it possible for the dispute to be resolved amicably.
Employers should come to understand that soft skills aren’t needed only to handle clients and customers, soft skills are also necessary when it comes to interaction with colleagues in the office.
Soft skills training will increase your credibility with clients and customers alike; it’ll improve your customer’s satisfaction, it’ll drive your employees to be more productive and encouraged, it increases return on investment, and it makes your team strong and unbreakable.
Engage your staffs in soft skills training that works!
Though soft skills are character-based, however, these characters and attributes can be polished and brought to life in an improved manner through seasoned soft skills training.
Gone were those days when only a few multinational companies engage their staffs in soft skills training, today, the story has changed, soft skills training is a thing of necessity for every company willing to stand out in the market.
Soft skills go hand in hand and are equally important with hard skills, yearly; multinationals spend millions in engaging their staffs into various soft skills training. Organizations strive to enlighten their staffs on how to develop time management skills, team player skills, communication skills and listening skills to boost the progress of the business.
Companies often wait for the moment when soft skills are required before opting for soft skills training, for example, when a company is likely to have a significant meeting with a big client.
You don’t have to wait till when you’re about to seal a deal before engaging staffs to soft skills training.
If staffs have participated in the training beforehand, the company would have ample time to train their staffs further, such that they will be fully prepared and it will become easier to impress the client and land the deal.
There are lots of reliable soft skills training centers around, you can join “the name of your soft skillstraining center,” for a top notch service that’s guaranteed to pull result.
Examples of soft skills
Communication: Communication as a soft skills isn’t about rousing speeches or multiple syllables, good communicators can adjust their style or tone according to the audience before them, they can efficiently act on instructions and explain complex matters to colleagues.
Communication happens to be a very crucial aspect of leadership since leaders are expected to be able to delegate comprehensibly and clearly.
Self-motivation: being able to work under minimal supervision is a primary soft skill only a few employees possess, however, with the assistance of soft skills training, in no time, an employee can develop self-motivation.
Not only does self-motivation determine commitment and reliability, having self-motivation proves that you, as an employee, can fit perfectly into any organizational structure.