One Time Purchases VS Subscription Plans
All course purchases (including bundles) give the customer 12 months unlimited access and support (except for lifetime license offers, which will be stated clearly on the relevant product pages). After 12 months, the user will have no access to the training materials. This is a common practice among online education providers, which is in alliance with the traditional brick-and-mortar educational institutions.
If a customer pays for a course(s) through a subscription plan with a reoccurring payment, the subscription will remain active until the user decides to cancel it.
All content included on this site, such as text, graphics, logos, button icons, images, and streaming video are the property of eSoft Skills or its content suppliers and are protected by International copyright laws. Unless otherwise specifically provided in writing, you are not authorised to copy, transmit or otherwise publish any portion of the website or the content without written consent of eSoft Skills. The training material is strictly for learning purposes and not for resale. Any use to train other people for a fee or any other commercial reasons is prohibited; and the making of unauthorised copies of any component of the Training Materials is a violation of intellectual property law.
Disclaimer of Warranties and Limitation of Liability
Your use of this website and associated sites and domains, is at your sole risk. It is provided by eSoft Skills on an “as is” and “as available” basis. eSoft Skills makes no representations or warranties of any kind, expressed or implied, as to the operation of this site or the information, content, materials, or products included in this site. eSoft Skills expressly disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Neither eSoft Skills Ltd. nor any of our subsidiaries, affiliates, suppliers, nor our or their directors, officers or employees are responsible or liable for any indirect, incidental, consequential, special, exemplary, punitive or other damages (including without limitation, damages, for loss of business, loss of data or lost profits), under any contract, negligence, strict liability or other theory arising out of or relating in any way to the services and/or materials. Your sole remedy for dissatisfaction with the services and materials is to stop using them.
You hereby indemnify, defend and hold harmless eSoft Skills, and its affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers from and against all reasonably foreseeable losses, expenses, damages, costs, claims and demands, including reasonable attorneys’ fees and related costs and expenses, due to or arising out of Your breach of any representation or warranty hereunder. We reserve the right, at Our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You under this Section, and in such case, You agree to fully cooperate as reasonably required with such defense and in asserting any available defenses.
If any provisions herein shall be held to be invalid or unenforceable, such provision shall be deemed severable and shall not affect the validity of any of the remaining conditions.
This Agreement is governed by the laws of the Republic of Ireland in all respects. You agree to exclusive jurisdiction and venue in the courts of the Republic of Ireland.
Since eSoft Skills deals mainly with information products such as courses that can be consumed upon purchase we do not offer refunds, to prevent abuse and keep time wasters away.
Generally speaking, if a customer is not happy with a particular course, we give them the chance to choose another product with at least a similar value of the one they purchased initially, at no additional cost to them.
Corporate Training & eLearning
For our corporate clients using our e-learning services, we provide free demos and trials to give plenty of time for them to decide if we are a good fit for their needs. Therefore we don’t generally offer refunds on our business plans. Instead clients can put the service on hold or use the available credit to acquire a different product from our suite of services.
Trainers’ Courseware Products
All orders are delivered by instant download after placing your order.
A unique download page for orders of full sets will be forwarded to customers following order validation. All orders of full sets are final as all goods are received by instant download. Please note, that there are no refunds on orders of full sets.
If you are not completely happy with your order, simply contact us and we will go to extraordinary measures to make things right. We regret that we cannot refund orders of full sets as all products are made available by instant download.
If you have any questions or concerns about your purchase, you’re welcome to contact us and we will be happy to make sure your concerns are addressed and your experience is a good one.
Our online ordering facility is open 24 hours a day and 7 days a week.