eSoft Skills Training Solution move retail organizations beyond just meeting sales numbers, to developing long-term, successful and productive workforces. esoftskills.com partners with retailers to deliver programs that help leaders understand the skills, knowledge, and abilities each of their employees possesses so they can easily and effectively align organizational talent to seasonality and market changes. Execute training and learning initiatives to address any skills gaps; measure and manage performance against organizational goals.
Improve the customer experience by enabling your employees with effective soft skills training & development
Retailers face critical business challenges today including rising fuel prices, a stagnant economy, and increased competition for consumers. When customer loyalty hangs on every interaction with your team members on the front lines, a well-trained, committed workforce is critical to thriving in the marketplace. Yet managers often don't have the time to focus on empowering their employees. It's time to build a learning and development strategy to develop and retain the very best talents.
Custom Soft Skills Training for Retail delivers unified talent development solution that allows stores and e-commerce sites to address turnover rates, manage & develop employee competencies.
With our soft skills training solution for Retail you can:
- Enhance customer experiences by ensuring every employee delivers excellent customer service with standardized competencies and skills
- Rapidly onboard new employees with virtual classrooms to deliver eLearning across hundreds or thousands of stores and franchises
- Improve retention rates with a pay-for-performance culture that cultivates long-term loyalty
- Ensure sales message and brand consistency with engaged and knowledgeable team members trained on key soft skills