Almost every one agrees that soft skills for managers are essential. Before going into that, let’s first define soft skills.
Wiki says soft skills are the combination of quotients such as communication skills, social skills, emotional intelligence and career attributes that make it possible for a person to relate well with others, achieve their goals efficiently, perform outstandingly well in various tasks or bolster one’s hard skills.
The Collins English Dictionary also has an input on the topic “soft skills,” they defined soft skills as those pleasing qualities that are expected of someone applying for a particular post or job.
These qualities are not inborn, they can be developed and learnt over time. Research by psychologists and neuroscientists have found evidence that soft skills such as communication, problem solving, critical thinking, body language, emotional intelligence..etc can be improved with the right training.
In the current market, soft skills are “sine qua non” to land a job; they are necessary for employability.
In fact, according to a study, carried out by Harvard University, it was learned that about 80 percent of people’s achievement in their career was determined by the soft skills they possessed, while hard skills determined about 20 percent.
Based on the words of HR experts, soft skills training should be a must for a junior manager, because this will enable them to perform efficiently and effectively in their respective places of work and in their corporate environment.
A study, publicly conducted by McDonald’s in the UK, proved that a majority of people, about a million people in 2020 would be denied a place in the labor market (entry level supervisors, team leaders & managers in particular) for the fact that they’ve got no soft skills.
Importance of soft skill training for managers
Team building and leadership are essential components of soft skills which are necessary for building a corporate aura, an aura that can be leveraged on by the organization, to beat its competitions in the marketplace.
Managers who go through various training on soft skill help in putting the best foot of the company forward, when it comes to interactions with clients and customers to boost the business potential consequentially.
When companies spend their money to invest in managers and employees by engaging them in soft skill training, it gives the managers a sense of belongingness, and it boosts their motivation and confidence in the organization.
Managers and executives feel valued and tend to put in more work when they realize their worthiness in a company, a company that cared enough to take out of its stash to develop their skills and adds more value to their lives and future potentials.
Such managers and executives will forever be grateful to the company, and they’ll always be loyal to the firm, investing in managers by engaging them to undertake soft skills training also translates to team cohesiveness, the soft skill training also aligns the vision of managers with corporate goals of the company.
One of the primary reasons why organizations spend a lot on soft skills training for their executives is to polish and improve their communication skills, such that they’ll be able to connect externally and internally too.
On top of the above, in the US, soft skills are responsible for the enhancement of interpersonal skills of employees, such that there’s a great culture amongst the staff of the organization.
Corporate bodies that invest in soft skills training in the US experience massive growth in corporate credibility and market presence; this secures a special place for the company in the mind of people, a “top-of-the-mind-awareness.” The value of organizational credibility is almost immeasurable, and this is achievable by investing in soft skill training.
If you seek a reliable and trustworthy partner to assist you with soft skills training in the US, you’ll do well to look in the ways of www.esoftskills.com
At eSoftSkills we access deeply the total spectrum of soft skills improvement that’s needed by your company, and draft guaranteed solutions to meet your specific needs on a decent budget.
Soft skills a manager should possess
Communication: As the leader, you should be able to explain instructions or orders to your colleagues succinctly and unambiguously, from simple tasks to organizational goals.
Managers should perfectly master different kinds of communication modules, be it communication by email, telephone, social media, one on one, departmental or full-staff conversations.
Listening is a very crucial part of communication. Thus, managers should be available to discuss concerns and issues with staffs.
Motivational skill: Managers are expected to motivate and inspire staffs to put in extra work for the organization, though a decent salary is significant, albeit, it’s not just enough inspiration.
There are an array of ways to uplift the spirit of workers; you can start by rewards and recognition by giving awards and merits, you can set a milestone for employees and pay them handsomely for achieving that milestone, this would be a wakeup call to other lazy and lackadaisical employees.
In no time, productivity level of the company will skyrocket; it’s your job as a manager to pinpoint what motivator encourages your employees to put in more work in the office.
Creativity: As the manager, you should be creative and think outside of the box, try to approach and solve problems in a nontraditional way.
A lot of employees love a daring and bold leader; employees aren’t freaked by an overcautious leader who always chooses the conventional and safe path in solving problems.
Trustworthiness: Be accommodative and honest, let your people feel comfortable being transparent, make them feel comfortable to bring an issue before you, let them be able to bring their problems and concerns to you with a guarantee that you’d proffer the best solution and give the best advice.
Let employees know that you can be trusted, showcase your integrity, staff only respect leaders that they believe, by being honest and open; you’ll create the same sort of respect within your workforce.