Your privacy is important to us. We will never sell or rent your information to anyone.
eSoft Skills is a site from which you can obtain program information, evaluate programs, or purchase/subscribe to programs. You may also access training to which you or your organization has subscribed. To facilitate these processes, a certain amount of data must be collected from you. By using the site, you agree to the practices described below.
We currently collect information through our website registration, email sign up, shopping cart, Learning Management System (LMS), standard web server logs and Google Analytics.
We collect personal contact information through our website account sign up so that we can guard against inappropriate use of our content and so that we can follow up with people who are evaluating programs and/or our system for subscription consideration. Previewers may be added to our database so they can receive program and sale announcements via phone, email and mail. Individuals may opt-out of these emails, mailings or phone calls at any time.
Through our shopping cart, we collect all information necessary for order fulfillment and payment processing. Customers who purchase subscriptions through our website will be added to our database so they may receive program and sale information via phone, email and mail.
Through our LMS, we collect business information on learners and administrators within a client organization; this information may or may not be personally identifiable such as work e-mail address, name of employer, job title and work phone number. eSoft Skills does not use this information to market to individual learners within a client organization. Client administrators may receive emails pertaining to– but not limited to–use of the system, upgrades to the system, and newly released programs.
We use our log data and Google Analytics information to learn how people find our site, how they use it, and which pages are popular.
As most websites do, we record log files. The information we log includes your internet protocol (IP) address, browser type, referring/exit pages, platform type, date/time stamp, and number of clicks. We use this information to analyze trends, administer the site, track users’ movements in the aggregate and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Our site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security of Information
eSoft Skills works to protect the security of your information during transmission by using SSL software and industry standard security measures in our physical facilities to protect against loss, misuse, or alteration of information we have collected from you at our website.
Disclosure for Legal Purposes
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Notification of Changes
If we change this privacy statement in ways that affect the personally identifying information we have collected through our site, we will post those changes on this page – including choices you may have as a result of those changes.
Refunds are considered on a case by case basis, and only when a product is purchased at full price. No refunds are offered on discounted products.