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List of Soft Skills

There is no absolute one list of soft skills. Defining soft skills can be a real challenge. Scanning the literature on the subject shows that there is no common definition for the term ‘soft skills’. However, the importance of “soft skills” in career advancement and business success is being increasingly recognized.

Generally speaking, soft skills were seen in the studied literature as self-management skills and people related skills. 

In general, there are three categories of competences in organizations. They relate to soft skills and are mostly inter- and intra-personal skills.

Methodological Competence focusing on flexibility and includes skills such as problem solving, adaptability and analytical techniques.

Social and Participatory Competences are essential for team working, focusing on communication and interpersonal skills alongside leadership and decision-making skills.

As high productivity becomes the norm in modern organizations, current research reveals

that employees require the relevant training and learning to be able to perform highly. With work environment changing, traditional instruction and control methods are

being replaced by flat structures; teams are being encouraged to make

decisions; employees require higher skill sets and there is better partnership between

employees and management.

According to numerous studies, the transformation in organizational structures in the workplace necessitates employees to develop key competencies. The ability to work in a team, to communicate effectively and to cope with conflict and pressure are essential in the modern work environment.

The findings indicate that soft skills are becoming more important, both to cope with the fast pace of change, and to work with an increasingly participatory management style.

The higher educational level of many new graduates joining the work force, and their high expectations of opportunity and professional development, are forcing management in companies to show high levels of soft skills in practice in order to manage and retain such employees. In many cases, this is exposing skill deficiencies of previous generation managers, who may have lower educational levels and be less used to participatory management styles.

Communication Skills 


1. Verbal Communication

2. Body Language

3. Physical Communication

4. Writing5. Storytelling

6. Visual Communication

7. Humor

8. Quick-wittedness

9. Listening

10. Presentation Skills

11. Public Speaking

12. Interviewing




13. Team Building

14. Strategic Planning

15. Coaching

16. Mentoring

17. Delegation

18. Dispute Resolution

19. Diplomacy

20. Giving Feedback

21. Managing Difficult Conversations

22. Decision Making

23. Performance Management

24. Supervising25. Managing

26. Manager Management

27. Talent Management

28. Managing Remote Teams

29. Managing Virtual Teams

30. Crisis Management




31. Facilitation

32. Selling

33. Inspiring

34. Persuasion

35. Negotiation

36. Motivating

37. Collaborating

Interpersonal Skills


38. Networking

39. Interpersonal Relationships

40. Dealing with Difficult People

41. Conflict Resolution

42. Personal Branding 

43. Office Politics

Personal Skills


44. Emotional Intelligence 

45. Self Awareness .

46. Emotion Management

47. Stress Management 

48. Tolerance of Change and Uncertainty

49. Taking Criticism

50. Self Confidence  

51. Adaptability 

52. Resilience

53. Assertiveness 

54. Competitiveness

55. Self Leadership 

56. Self Assessment 

57. Work-Life Balance 

58. Friendliness

59. Enthusiasm

60. Empathy




61. Problem Solving 

62. Critical Thinking 

63. Innovation

64. Troubleshooting

65. Design Sense

66. Artistic Sense


Professional Skills


67. Organization 

68. Planning

69. Scheduling

70. Time Management 

71. Meeting Management 

72. Technology Savvy

73. Technology Trend Awareness

74. Business Trend Awareness

75. Research

76. Business Etiquette 

77. Business Ethics 

78. Diversity Awareness 

79. Disability Awareness

80. Intercultural Competence

81. Training82. Train the Trainer 

83. Process Improvement 

84. Knowledge Management

85. Writing Reports and Proposals

86. Customer Service 

87. Entrepreneurial Thinking


Taking into account the literature review and employer surveys, a popular definition for soft skills is the inter-personal and intra-personal skills required to be effective in the workplace. 

Inter-personal skills include:

  • Ability to work in a team.
  • Communication and influencing skills.
  • Leadership, coaching skills.

Intra-personal skills include:

  • Self-management
  • Orientation to learning, creativity, flexibility
  • Motivation, perseverance
  • Problem-solving