List of Soft Skills

List of Soft Skills

Brought to You by eSoft Skills 

(includes videos, case studies, quizzes...)

There is no absolute one list of soft skills. Defining soft skills can be a real challenge. Scanning the literature on the subject shows that there is no common definition for the term ‘soft skills’. However, the importance of “soft skills” in career advancement and business success is being increasingly recognized.

Generally speaking, soft skills were seen in the studied literature as self-management skills and people related skills. 

In general, there are three categories of competences in organizations. They relate to soft skills and are mostly inter- and intra-personal skills.

Methodological Competence focusing on flexibility and includes skills such as problem solving, adaptability and analytical techniques.

Social and Participatory Competences are essential for team working, focusing on communication and interpersonal skills alongside leadership and decision-making skills.

Make sure that read our artcile on the Top 10 Soft Skills You Need .

Communication Skills 

1. Verbal Communication
2. Body Language
3. Physical Communication
4. Writing
5. Storytelling
6. Visual Communication
7. Humor
8. Quick-wittedness
9. Listening
10. Presentation Skills
11. Public Speaking
12. Interviewing



13. Team Building
14. Strategic Planning
15. Coaching
16. Mentoring
17. Delegation
18. Dispute Resolution
19. Diplomacy
20. Giving Feedback
21. Managing Difficult Conversations
22. Decision Making
23. Performance Management
24. Supervising
25. Managing
26. Manager Management
27. Talent Management
28. Managing Remote Teams
29. Managing Virtual Teams
30. Crisis Management



31. Facilitation
32. Selling
33. Inspiring
34. Persuasion
35. Negotiation
36. Motivating
37. Collaborating

Interpersonal Skills

38. Networking
39. Interpersonal Relationships
40. Dealing with Difficult People
41. Conflict Resolution
42. Personal Branding 
43. Office Politics

Personal Skills

44. Emotional Intelligence 
45. Self Awareness .
46. Emotion Management
47. Stress Management 
48. Tolerance of Change and Uncertainty
49. Taking Criticism
50. Self Confidence  
51. Adaptability 
52. Resilience
53. Assertiveness 
54. Competitiveness
55. Self Leadership 
56. Self Assessment 
57. Work-Life Balance 
58. Friendliness
59. Enthusiasm
60. Empathy



61. Problem Solving 
62. Critical Thinking 
63. Innovation
64. Troubleshooting
65. Design Sense
66. Artistic Sense


Professional Skills

67. Organization 
68. Planning
69. Scheduling
70. Time Management 
71. Meeting Management 
72. Technology Savvy
73. Technology Trend Awareness
74. Business Trend Awareness
75. Research
76. Business Etiquette 
77. Business Ethics 
78. Diversity Awareness 
79. Disability Awareness
80. Intercultural Competence
81. Training
82. Train the Trainer 
83. Process Improvement 
84. Knowledge Management
85. Writing Reports and Proposals
86. Customer Service 
87. Entrepreneurial Thinking



Taking into account the literature review and employer surveys, a popular definition for soft skills is the inter-personal and intra-personal skills required to be effective in the workplace. 

Inter-personal skills include:

  • Ability to work in a team.
  • Communication and influencing skills.
  • Leadership, coaching skills.

Intra-personal skills include:

  • Self-management
  • Orientation to learning, creativity, flexibility
  • Motivation, perseverance
  • Problem-solving


As high productivity becomes the norm in modern organizations, current research reveals

that employees require the relevant training and learning to be able to perform highly. With work environment changing, traditional instruction and control methods are

being replaced by flat structures; teams are being encouraged to make

decisions; employees require higher skill sets and there is better partnership between

employees and management.

According to numerous studies, the transformation in organizational structures in the workplace necessitates employees to develop key competencies. The ability to work in a team, to communicate effectively and to cope with conflict and pressure are essential in the modern work environment.

The findings indicate that soft skills are becoming more important, both to cope with the fast pace of change, and to work with an increasingly participatory management style.

The higher educational level of many new graduates joining the work force, and their high expectations of opportunity and professional development, are forcing management in companies to show high levels of soft skills in practice in order to manage and retain such employees. In many cases, this is exposing skill deficiencies of previous generation managers, who may have lower educational levels and be less used to participatory management styles.

soft skills training

Soft Skills Training For Employees & Managers

Research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well-developed soft skills, and only 15% comes from technical skills.

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