Available for FREE for a limited time. You can enrol now, and start anytime later.
Communication Strategies Course Outline
Module One: Getting Started
Module Two: The Big Picture
What is Communication?
How Do We Communicate?
Other Factors in Communication
Module Three: Understanding Communication Barriers
An Overview of Common Barriers
Differences in Time and Place
Module Four: Paraverbal Communication Skills
The Power of Pitch
The Truth about Tone
The Strength of Speed
Module Five: Non-Verbal Communication
Understanding the Mehrabian Study
All About Body Language
Module Six: Speaking Like a STAR
S = Situation
T = Task
A = Action
R = Result
Module Seven: Listening Skills
Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others
Module Eight: Asking Good Questions
Module Nine: Appreciative Inquiry
The Purpose of AI
The Four Stages
Examples and Case Studies
Module Ten: Mastering the Art of Conversation
Level One: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips
Module Eleven: Advanced Communication Skills
Understanding Precipitating Factors
Establishing Common Ground
Using "I" Messages
Module Twelve: Wrapping Up
Words from the Wise
Developing Your Soft Skills Is The Fastest Way for You to Succeed Personally & Professionally!
For the better part of every day, we are communicating to and with others. Whether it"s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
What are Some of the Benefits of Working on your Communication Skills?
Do much better as an employee, a professional, a manager or entrepreneur
Good Communication Creates Better Client Relationships
Command a higher salary and better work benefits.
Good Communication Results in a More Productive & Talented Workforce
The Ability to Influence Others and Build Relationships
Good communication skills will give you the confidence to speak up and present your ideas in a clear way.
Have a much better chance of advancing your career.
Business owners need to have effective communication skills in order to succeed too.
What Others Are Saying:
Kevin M. O'Sullivan
"An exceptional video content that aligns totally with the challenges and demands of corporate adult learning requirements for knowledge-centric employees. "
"I have absolutely loved the online course. I have found the information very helpful and I like the quality of the videos"