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Emotional Intelligence

$200.00 $59.00

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Emotional Intelligence

$200.00 $59.00

Limited Time Offer

This Course Includes:
Videos | Case Studies | Quizzes | Activities| Certificate of Achievement | Unlimited Access & Re-takes | Surprise Bonus

 

Number of Licenses:

Description

Emotional Intelligence Course Description

Emotional intelligence describes the ability to understand one”s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions your participant”s will experience a positive impact on their professional and personal lives.



Emotional Intelligence Course Outline:

Module One: Getting Started

  • Workshop Objectives

Module Two:What is Emotional Intelligence

  • Self Management
  • Self Awareness
  • Self Regulation
  • Self Motivation
  • Empathy

Module Three:Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions

Module Four:Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity

Module Five:Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It”s Not What You Say, It”s How You Say It

Module Six:Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language.

Module Seven:Tools to Regulate Your Emotions

  • Seeing the Other Side
  • Self Management and Self Awareness
  • Giving in Without Giving Up

Module Eight:Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together

Module Nine:Business Practices (I)

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively

Module Ten:Business Practices (II)

  • Optimism
  • Pessimism
  • The Balance Between Optimism & Pessimism

Module Eleven:Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

Module Twelve:Wrapping Up

  • Words from the Wise
  • Lessons Learned
  • Completion of Action Plans and Evaluations

 

WHAT OTHERS SAY

 

Kevin O'SullivanKEVIN O’SULLIVAN | CEO – STAR KNOWLEDGE TECHNOLOGY ALLIANCE LLC – USA

“An exceptional soft skills library of video content and structure that aligns totally with the challenges and demands of corporate adult learning requirements for knowledge-centric employees. I recently conducted my initial soft skills learning session with 36 offshore employees and the reviews were all 5 stars!”


Jeanie Allen
JEANIE ALLEN | DIRECTOR – HORIZON HEALTH CAREER TRAINING CENTER – USA

We have absolutely loved the soft skills online courses. Our school offers training for health related careers. We show the soft skills videos to each class at the end of their program and the response has been overwhelming. The students have found the information very helpful and are very complimentary of the quality of the videos.”


 

 

 

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