Conflict Resolution Training
$47.00
Conflict resolution training can help organizations to better understand how to handle conflict within the workplace.
Bonus:
For a limited time we are offering you a second course of your choosing for free, for each course you purchase. Simply contact us within 30 days of purchase to claim your free course.
| Number of Users | Discount |
|---|---|
| 2 - 10 | 30% |
| 11 - 20 | 40% |
| 21 - 50 | 50% |
| 51 - 100 | 60% |
| 101 + | 70% |
Conflict Resolution Training:
Conflict resolution training can help employees to better understand how to handle conflict within the workplace. Through this type of training, employees can learn about different methods for resolving conflict, as well as how to identify and avoid potential conflicts.
By learning these skills, employees can help to create a more positive and productive work environment.
There are a number of different types of conflict resolution training available. Some programs may focus on specific methods, such as mediation or arbitration. Others may provide more general information about conflict resolution. Regardless of the type of training, the goal is to help employees learn how to effectively handle conflict.
Conflict resolution training can be beneficial for employees of all levels. Those who are new to the workforce can learn about how to handle conflict in a professional setting.
Additionally, those who have been with a company for many years can benefit from refresher course on conflict resolution techniques.
There are a number of ways to deliver conflict resolution training. Many companies offer this type of training through their human resources department.
Conflict Management Online Course Overview:
Whether you are looking to build upon what you already know about conflict management or learn something entirely new, this Conflict Management Online Course is perfect for you!
Conflict management is an essential skill for anyone in a leadership position.
In this course, you will explore the different types of conflict and how to manage them effectively.
You will learn about the different stages of conflict and how to resolve them.
This course will also teach you about the importance of communication in conflict management.
By the end of this course, you will have a strong understanding of conflict management and how to apply it in your own workplace.
Course Objectives:
Upon completion of this course, you will be able to:
- Identify the different types of conflict
- Manage conflict effectively
- Resolve conflict using different techniques
- Communicate effectively in conflict situations.
Who Should Take This Course?
This course is perfect for anyone in a leadership position who wants to improve their conflict management skills.
Course Outline:
Module 1: Introduction to Conflict Management
In this module, you will be introduced to the concept of conflict management.
You will learn about the different types of conflict and how to manage them effectively.
Module 2: The Different Stages of Conflict
In this module, you will learn about the different stages of conflict.
You will learn how to identify the different stages of conflict and how to resolve them.
Module 3: Communication in Conflict Management
In this module, you will learn about the importance of communication in conflict management.
You will learn how to communicate effectively in conflict situations.
Module 4: Case Studies in Conflict Management
In this module, you will apply the concepts you have learned in the previous modules to real-world case studies.
You will have the opportunity to practice your conflict management skills and apply them to real-world situations.
Module 5: Conclusion
In this module, you will summarize what you have learned in the course.
You will also have the opportunity to take a self-assessment to gauge your understanding of the material.
Frequently Asked Question:
Question: What are the requirements for taking this course?
Answer: There are no prerequisites for taking this course. However, it is recommended that you have a basic understanding of conflict and conflict management.
Question: How long does this course take to complete?
Answer: This course can be completed in 4-6 hours.
Question: What will I receive after completing this course?
Answer: Upon completion of this course, you will receive a Certificate of Completion.
Glossary:
Conflict: a disagreement between two or more people.
Conflict management: the process of handling conflict in a constructive way.
Mediation: a process in which a neutral third party helps two parties resolve their dispute.
Arbitration: a process in which a neutral third party renders a decision to resolve a dispute.
Collaboration: a process in which two or more parties work together to resolve a dispute.
Compromise: a process in which two or more parties reach an agreement that is acceptable to all.
Confrontation: a process in which two or more parties address their differences directly.
Avoidance: a process in which two or more parties avoid conflict altogether.