You cannot copy content of this page
Sale!

Communication Skills

$200.00 $99.00

Limited Time Offer

This Course Includes:
Videos | Case Studies | Quizzes | Activities| Certificate of Achievement | Unlimited Access & Re-takes | Surprise Bonus

 

Number of Licenses:

Category:

Communication Skills Course Description

For the better part of every day, we are communicating to and with others. Whether it”s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

 

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

 


Communication Strategies Course Outline:

Module One: Getting Started

  • Workshop Objectives

Module Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication


Module Three: Understanding Communication Barriers

  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place

Module Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed

Module Five: Non-Verbal Communication

  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures

Module Six: Speaking Like a STAR

  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary

Module Seven: Listening Skills

  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others

Module Eight: Asking Good Questions

  • Open Questions
  • Closed Questions
  • Probing Questions

Module Nine: Appreciative Inquiry

  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies

Module Ten: Mastering the Art of Conversation

  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips

Module Eleven: Advanced Communication Skills

  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages

Module Twelve: Wrapping Up

  • Words from the Wise

 

 

WHAT OTHERS SAY

 

Kevin O'SullivanKEVIN O’SULLIVAN | CEO – STAR KNOWLEDGE TECHNOLOGY ALLIANCE LLC – USA

“An exceptional soft skills library of video content and structure that aligns totally with the challenges and demands of corporate adult learning requirements for knowledge-centric employees. I recently conducted my initial soft skills learning session with 36 offshore employees and the reviews were all 5 stars!”


Jeanie Allen
JEANIE ALLEN | DIRECTOR – HORIZON HEALTH CAREER TRAINING CENTER – USA

We have absolutely loved the soft skills online courses. Our school offers training for health related careers. We show the soft skills videos to each class at the end of their program and the response has been overwhelming. The students have found the information very helpful and are very complimentary of the quality of the videos.”