Free Online Training

Executive & Administrative Assistant

 Discover The Little Known Tips & Tricks To Carry Out Your Administrative Assistant Duties Effectively & Efficiently, While Cutting Stress In Half!

Simply enter your first name and primary address to start the FREE Training TODAY!

We Respect Your Privacy!

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant. 

​Our Executive and Personal Assistants email course will show you what it takes to be a successful administrative or executive assistant. You will learn what it takes to effectively manage a schedule, organize a meeting, how to be a successful gatekeeper, and much more. Being an Executive or Personal Assistant takes a special skill set and this email course will provide you with the necessary tools.

EXECUTIVE & ADMINISTRATIVE ASSISTANT ONLINE TRAINING


 

Module One: Getting Started

Workshop Objectives

Pre-Assignment

Action Plans and Evaluations

Module Two: Working with Your Manager

Adapting to Their Style

Anticipate Their Needs

Getting Your Responsibilities Defined

When to Take the Initiative

Module Three: Administrative Soft Skills

Social Intelligence

Basic Business Acumen

Office Management

Active Listening

Module Four: Effective Time Management

Calendar Management

Prepare for Changes and Surprises

Keeping Others On Track

Urgent/Important Matrix

Module Five: Meeting Management

Creating An Agenda

Keeping Minutes

Keeping the Meeting On Time

Variations for Large and Small Meetings

Module Six: Tools of the Trade (I)

Email Protocol

Office Machinery

Computer and Software Skills

Communication Skills

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Module Seven: Tools of the Trade (II)

Phone and Voicemail Etiquette

Word Processing

Business Writing

Internet Research

Module Eight: Being an Effective Gatekeeper

Filtering Data and Information

Learn to Say No

Dealing With Difficult People

Recognize the Tricks

Module Nine: Organizational Skills

Prioritizing Your Workload

Goal Setting

Plan for Tomorrow, Today

Staying on Track

Module Ten: Confidentiality Guidelines

Your Confidentially Duty

Be Diplomatic and Discreet

Keeping Data Secure

What To Do in Sticky Situations

Module Eleven: Special Tasks

Project Management

Trade Shows

Interacting with Clients

Social Media Management

Module Twelve: Wrapping Up

Words from the Wise

Lessons Learned

Completion of Action Plans and Evaluations

Copyright © 2016. eSoft Skills Ltd. All Rights Reserved

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